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Video Remote Interpreting

Video remote interpreting (VRI) allows people to communicate with a person at the same site via videoconferencing instead of live, on-site interpreting or over the phone.

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VRI works by using videoconferencing equipment at both locations. The interpreter, typically at a call center, uses a headset to hear what the person says. The interpreter communicates everything to be told to a web camera. The interpreter voices the interpretation when the person replies via their web camera. The person talking and the person who is hearing can talk back and forth, just as if the interpreter was in the same room.

Example of Video Remote Interpreting in a medical setting

by The University of Kentucky

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